What did they hear?
It is not what you say, it is what they hear and what they feel that counts. When it comes to effective communication, it’s not
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Empathy
Don’t Hide Your Emotions
I am an emotional person and I embrace it. If fuels me. Anyone who really knows me, knows this. By emotion, I mean I’m not
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Power of Caring
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”  These words by
